Lorvelife reserves the right to collect information about customers, including through the use of cookies, and if customers agree, to share that information with third parties with which it does business.
Customers may opt out of sharing their information by informing Lorvelife at the time of order.
Customers may review these conditions in full under the Privacy Policy section. Lorvelife can be contacted by email at service@lorvelife.com .
Lorvelife operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Lorvelife is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing and disclosure of your personal information.
PRIVACY STATEMENT
We take your privacy seriously, and this privacy statement explains how Lorvelife (collectively, “we,” “us,” or “our”) collects, uses, shares and processes your information.
Collection and Use of Personal Data
Personal data is information that can be used to directly or indirectly identify you. Personal data also includes anonymous data that is linked to information that can be used to directly or indirectly identify you. Personal data does not include data that has been irreversibly anonymized or aggregated so that it can no longer enable us, whether in combination with other information or otherwise, to identify you.
Promoting Safety and Security
We abide by the principles of legality, legitimacy and transparency, use and process the least data within a limited scope of purpose, and take technical and administrative measures to protect the security of the data.
We use personal data to help verify accounts and user activity, as well as to promote safety and security, such as by monitoring fraud and investigating suspicious or potentially illegal activity or violations of our terms or policies. Such processing is based on our legitimate interest in helping ensure the safety of our products and services.
Here is a description of the types of personal data we may collect and how we may use it:
What Personal Data We Collect
ⅰ. Data You Provide
We collect the personal data you provide when you use our products and services or otherwise interact with us, such as when you create an account, contact us, participate in an online survey, or use our online help or online chat tool.
If you make a purchase, we collect personal data in connection with the purchase. This data includes your payment data, such as your credit or debit card number and other card information, account and authentication information, billing details, shipping details and contact information.
ⅱ. Data About Use of Our Services and Products
When you visit our website, we may collect data about the type of device you use, your device’s unique identifier, the IP address of your device, your operating system, the type of internet browser you use, usage information, diagnostic information and location information from or about the computers, phones or other devices on which you install or access our products or services.
Where available, our services may use GPS, your IP address and other technologies to determine a device’s approximate location so that we can improve our products and services.
How We Use Your Personal Data
Generally speaking, we use personal data to provide, improve and develop our products and services, to communicate with you, to offer you targeted advertisements and services, and to protect us and our customers.
ⅰ. Providing, Improving and Developing Our Products and Services
We use personal data to help us provide, improve and develop our products, services and advertising. This includes using personal data for purposes such as data analysis, research and audits.
Such processing is based on our legitimate interest in offering you products and services and maintaining business continuity. If you enter a contest or other promotion, we may use the personal data you provide to administer those programmes.
Some of these activities have additional rules, which may contain further information about how we use personal data. We encourage you to read those rules carefully before participating.
ⅱ. Communicating With You
Subject to your prior express consent, we may use personal data to send you marketing communications relating to our products and services, communicate with you about your account or transactions, and inform you about our policies and terms.
If you no longer wish to receive marketing emails, please contact us to opt out. We may also use your data to process and respond to your requests when you contact us.
Subject to your prior express consent, we may share your personal data with third-party partners who may send you marketing communications relating to their products and services.
Subject to your prior express consent, we may also use personal data to personalize your experience with our products and services and on third-party websites and applications, and to determine the effectiveness of our promotional campaigns.
NOTE: For any of the uses of your data described above that require your prior express consent, you may withdraw your consent by contacting us.
Definition of “Cookies”
Cookies are small pieces of text used to store information on web browsers. Cookies are widely used to store and receive identifiers and other information on computers, phones and other devices.
We also use other technologies, including data stored on your web browser or device, identifiers associated with your device and other software, for similar purposes. In this Cookie Statement, we refer to all of these technologies as “cookies.”
Use of Cookies
We use cookies to provide, protect and improve our products and services, such as by personalizing content, offering and measuring advertisements, understanding user behaviour and providing a safer experience.
Please note that the specific cookies we may use vary depending on the websites and services you use.
Disclosure of Personal Data
We make certain personal data available to strategic partners that work with us to provide our products and services or help us market to customers.
Personal data will only be shared by us with these companies to provide or improve our products, services and advertising. It will not be shared with third parties for their own marketing purposes without your prior express consent.
Data Disclosure or Storage, Transfer and Processing
ⅰ. Fulfilment of Legal Obligations
Due to the mandatory laws of the European Economic Area or the country in which the user lives, certain legal acts may exist or occur and certain legal obligations may need to be fulfilled.
If you reside within the European Economic Area, our processing of your personal data will be legitimized as described in this policy. Whenever we require your consent for the processing of your personal data, such processing will be justified pursuant to Article 6(1) of the General Data Protection Regulation (EU) (“GDPR”).
ⅱ. Business Transfers and Related Purposes
We may share personal data with our affiliated companies. In the event of a merger, reorganization, acquisition, joint venture, assignment, spin-off, transfer, sale or disposition of all or any portion of our business, including in connection with bankruptcy or similar proceedings, we may transfer personal data to the relevant third party.
We may also disclose personal data if we determine in good faith that disclosure is reasonably necessary to protect our rights, pursue available remedies, enforce our terms and conditions, investigate fraud, or protect our operations or users.
ⅲ. Legal Compliance, Security and Protection of Other Rights
It may be necessary, by law, legal process, litigation or requests from public and governmental authorities within or outside your country of residence, for us to disclose personal data.
We may also disclose personal data if we determine that disclosure is necessary or appropriate for purposes of national security, law enforcement or other matters of public importance.
Children
Our products and services are intended for adults. Accordingly, we do not knowingly collect, use or disclose data from children under the age of 16, or the equivalent minimum age depending on the jurisdiction.
If we learn that we have collected personal data from a child under the applicable minimum age, we will take steps to delete the information as soon as possible. Please contact us immediately if you become aware that a child has provided us with personal data.
Your Rights
We take reasonable steps to ensure that your personal data is accurate, complete and up to date. You have the right to access, correct or delete the personal data that we collect.
You may also be entitled to restrict or object to further processing of your personal data and to receive your personal data in a structured and standard format. You may lodge a complaint with the competent data protection authority regarding the processing of your personal data.
To protect the privacy and security of your personal data, we may request information from you to confirm your identity and your right to access the data, as well as to locate and provide the personal data we maintain.
There are circumstances in which applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal data we maintain.
You may contact us to exercise your rights. We will respond within a reasonable timeframe and, where applicable, within 30 days.
Third-Party Websites and Services
Our websites, products and services may contain links to, or provide access to, third-party websites, products and services.
We are not responsible for the privacy practices employed by those third parties, nor are we responsible for the information or content contained within their products and services.
This Privacy Statement applies solely to data collected by us through our products and services. We encourage you to read the privacy policies of third parties before using their websites, products or services.
Data Security, Integrity and Retention
We use reasonable technical, administrative and physical security measures designed to safeguard your data, help prevent unauthorized access and ensure the correct use of the information we collect.
We will retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Statement, unless a longer retention period is required or permitted by law.
Changes to This Privacy Statement
We may periodically change this Privacy Statement to keep pace with new technologies, industry practices and regulatory requirements, among other reasons.
Your continued use of our products and services after the effective date of the updated Privacy Statement means that you accept the revised Privacy Statement.
If you do not agree with the revised Privacy Statement, please refrain from using our products or services and contact us to close any account you may have created.
Contact Us
If you have any questions regarding this Privacy Statement or its implementation, please contact us at service@lorvelife.com .